Questions

Choose a competition, pick how many tickets you want and pay by card, Apple Pay or with your Belvagio Coins. Your ticket numbers are issued as soon as payment completes and appear in your account.

Most competition sites run pools of thousands. We deliberately keep ours small, typically 100 to 2,000 tickets, so your odds stay real. You're not competing against a crowd. You're competing against a room.

Anyone aged 18 or over who lives in the UK. One account per person. We may ask you to confirm your age, identity or address before a prize is released.

Yes. Every competition can be entered for free, online through our free entry page or by post. A free entry goes into the same draw, with the same instant chance, as a paid ticket. The limit is 2 free entries per competition per person. Full details are in our Terms and Conditions.

With your email address and the password you chose when you made your account. Forgotten it? Tap "Forgot your password?" on the sign in page and we email you a link to choose a new one.